Effective Date: July 30, 2025

PRAUCS is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website.

1. Information We Collect

We may collect the following types of information:

• Information You Submit: This includes details you voluntarily provide when you fill out contact forms, send inquiries, or request services (e.g., your name, email address, company name, phone number).
• Technical and Usage Data: When you visit our website, we automatically collect certain technical information, such as your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits. This data is primarily collected through cookies and similar technologies.

2. How We Use Your Data

We use the collected information for the following purposes:

• To respond to your inquiries, service requests, and other communications.
• To analyze website usage patterns, improve website functionality, and enhance user experience through tools like Google Analytics.
• To support the functionality of embedded services (e.g., YouTube videos, WhatsApp chat widgets) that you choose to interact with.
• To send you updates or marketing communications if you have explicitly opted in to receive them.

3. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Ensure our website functions correctly and efficiently.
• Analyze how visitors use our site (e.g., which pages are popular) to help us improve its performance and content, primarily through Google Analytics.
• Enable interactive features and embedded content from third-party services like YouTube (for videos) and WhatsApp (for chat functionality), which may set their own cookies.

You have control over cookies through our cookie banner and your browser settings. By accepting cookies via our banner or continuing to use our website after seeing the banner, you consent to the use of cookies as described in this policy.

4. Data Sharing

PRAUCS does not sell, rent, or lease your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics providers). These service providers are bound by confidentiality obligations and are only permitted to use your data for the specific purposes we define.

5. International Data Transfers

As a Lebanon-based company serving the Middle East and beyond, your data may be processed and stored in Lebanon or other countries where our trusted service providers operate. By using our website, you consent to the transfer and processing of your data to these locations. We strive to ensure that your data is protected with appropriate safeguards wherever it is processed.

6. Your Data Protection Rights

You have the right to request access to, correction of, or deletion of your personal data that we hold. To exercise these rights or if you have any questions about our privacy practices, please contact us at info@praucs.com